Overview of Hostel
THANKS to our guests, 1st, Most Popular Hostels Dubrovnik in Dubrovnik 2016.
Hostel Marker Old Town Dubrovnik- Pile Bay is not just a property. It's a place where you're gonna feel as if you were in your own home, but in Dubrovnik!
We are not the best,we are not the nicest but we are a par
Our main property is located on the famous Pile beach only 80 m from Stradun-Placa(historical main street of antique Dubrovnik).
*When You arrive at Dubrovnik-Airport you can take the bus(ATLAS) which cost 35.00 Croatian Kuna/person (approx 4.50 Euro) or cab to Dubrovnik Old Town-Pile Gate
FROM MAIN BUS STATION or FERRY PORT
*From DUBROVNIK MAIN BUS STATION or FERRY PORT please take the local yellow Buses 1,1A,1B or nr. 3 to Pile Bus Station-Old Town
The Pile bus Station, which is located on the Pile Gate(one of entrance of Old Town) is just 2 min walking from our Accommodation.
You can give Us the call and somebody from Our staff will help You with Your baggage and directions.
Otherwise,How You can find Us ?
When you arrive at the Pile Bus Station Old Town (main Square),
-Just take the small street to Pile Bay between Restaurant Nautika and Reataurant Gallus(by the BIG SCREEN on the Pile Bus Station).
-20 m from the Big Screen(down by the steps) and 10 m around the corner You will be at Pile Bay SVETOG DJURDJA number 6 and at Our reception
We are located in three different location on the famous Pile beach only 80 m from Stradun-Placa(historical main street of antique Dubrovnik).
Airport Transfer(if Requested):
Please contact us day before you arrive if requested. Airport is 20 km from our guesthouse and we charge 32,00 Euros for airport pick up.(Also we have possibility to transfer a big group from 5-9 people and we charge 62,00 Euros for bus transport). Please if you want to pick You up at the airport, contact us or send an e-mail with your arriving time and flight number.
We can pick you up at any time(0-24h).
Services like car & scooter hire or airport pick up can be organised for You if requested
Should you require any further assistance please email or call us on the Reservations number .
Please, when You arrive at PILE BUS Station let us call on our Phone and we can pick You up..
Sea,Beach,Cafes, restaurants, monuments, galleries, shops, beach, bus station,travel agencies,kayaking and diving,park and OLD TOWN !!!
Conditions & Policy
Cancellation 72 hour prior the arrival.We charge for the first night of stay: Please note: PAYMENT ON ARRIVAL ON CASH. Deposit that You paid when You finished the booking is not taken from Our property and we can not refund this or reduce from balance due payable on the arrival even You reduce the days of Your staying with Us. We accept Kunas and Euros. Question: When is Check-in time and the Check-out? -The Check-Out process ends at 10:00 (ten); after the rooms have been cleaned and prepared for new guests you can move into the room. Generally, the earliest time you can check in is 14.00; however, if you arrive before this, Our office is working from 10:00am (office working hours on the weekends and holidays is different). Please note that before Check in time there is no way to access into the Property unless you are booked for the night before, so if you coming very early in the morning and you wish to check in at the time you arrive then you need to book for the night before so we can arrange your arrival with our night manager. Reception Office working hours? Answer: Our reception office working hours is: Monday to Sunday : from 10:00am to 00:00pm . Question: Is there a curfew? Answer: We have no curfew (note our reception office working hours) and you may exit and enter the building at any time. You will have a door key for your room you can enter at anytime. Also You can contact staff all times 24 hours at phone 00385 91 739 75 45. Question: What is your Reservation Policy? Question: Can I change or cancel my reservation, What is your cancellation Policy? Answer: We have 3 days “72 hours” advanced notice (before the mid-night of the arrival date) we can typically cancel or change a reservation; however, if you do not notify us of a cancellation we are authorized to charge your credit card for your first night’s accommodation price. Question: What documents does one need to stay at Property ? Answer: You must have a passport to check-in. We require passports in order to ensure all guests are accounted for in any possible situation. Passport numbers offer the only comprehensive method to confirm and secure the identities of all of our guests. This is standard world-wide Property policy and as such we cannot allow any exceptions. Question: My arrival time is late at night or in the early morning, how do i make the booking? Answer: Please note that if you arriving after midnight (new date) you need to book for the night before, so you can check in at anytime you arrive “someone will be at the office to check you in”. . Question: Does the Property have internet access? Answer: Yes, there is free Wifi access in the all property lobby. This is a courtesy service we provide and not included in price or anything, Password is provided. You must provide your own computer. Question: Do you give Refunds? Answer: We don’t give refunds on any paid accommodation under any circumstances, Think carefully before paying for your nights as once you have paid, the room or the bed is kept and booked only for you, and we will NOT refund any unused portion, and we don’t swap or move your bill it to somebody else! Question: What is your Visitors Policies are? Answer: No Visitors are allowed inside the Property at anytime under any circumstances, (don’t invite, bring, sneak people or friends in), for security reasons this rule should be taken seriously, The property is a private place, and each and every customer have to be registered and checked in, you can always meet and invite your friends in any place outside in the city. Question: Where can I keep my belongings? Answer: Typically luggage carrying non-valuable items such as clothes and toiletries are usually left in the dormitory either under the bed or tucked out of the way. There are lockers in all of the dormitory rooms. You will need to bring your own pad lock to use these lockers (medium-size). Valuables may be stored in these areas. The Properties are not responsible for lost or stolen items. Question: Do you store luggage after checkout? Answer: We keep or store any luggage or bags after checkout until 13.30. Question: What is your Quiet Policy? Answer: QuietPolicy after 23:30,you can always have your late night talks elswhere(bar, disco, and etc.),Our neigbours area out of property is sensitive and people are sleeping in here. Question: What is your Alcohol Drinking Policy? Answer: No ALCOHOL policy, We do not allow drinking of hard alcohol at the property. Question: I am checking out Early before the office working hours, How to return the Room Key? Answer: If you are leaving before 8.00 AM just drop the key inside the post box at the office. We ask all keys to be left at the front desk when leaving the property or inside the room, Lost keys will incur a 350 KN charge.